📞 Support: +1 (800) 555-0142|🕒 Mon–Fri, 8:00 AM – 6:00 PM EST
Temperature-sensitive orders ship with gel packs or dry ice inside insulated packaging to maintain product integrity in transit. Packaging is selected automatically based on your order contents and destination.
To protect your privacy and ensure the security of your laboratory procurement, all orders are dispatched in unmarked, neutral boxes with no external mention of peptides. The vials inside are double-sealed and shock-protected.
Orders placed before 2:00 PM EST ship the same business day. Central European orders typically arrive within 1–3 business days via tracked overnight or express courier. International shipments arrive within 5–10 business days depending on customs processing.
Standard shipping is calculated at checkout based on order weight and destination. Orders over €150 qualify for free standard shipping.
We ship to 42 countries. International customers are responsible for any customs duties, import taxes, or fees assessed by their local authorities upon arrival.
EU orders typically arrive within 5–10 business days via tracked international courier, cold-chain packed. If transport delays or customs audits occur, delivery estimates might be extended. In the rare event of a temperature-sensitive batch compromise due to shipping exceptions, please contact our support team immediately for a resolution.
